Terms of Use

This website is operated by Vivid Minds Psychology, a psychology practice operated by Candice Mayer (AHPRA Registration No. PSY0002636206). The website provides general information about our psychological services and allows you to make enquiries and appointment bookings.

The content on this website is intended for residents of Australia only.

The information provided on this website is for general informational purposes only. It does not constitute psychological, medical, or other professional advice and should not be relied upon as such.

If you are experiencing a mental health crisis or emergency, please call 000, contact Lifeline on 13 11 14, or present to your nearest emergency department. This website is not monitored in real time and is not an appropriate channel for urgent support.

We make reasonable efforts to ensure the information on this website is accurate and up to date. However, we do not warrant that all content is complete, current, or free from error. Information about fees, availability, and services may change without notice — please contact us directly to confirm current details.

Appointment bookings made through this website or via Halaxy are subject to our standard appointment terms, including our cancellation policy. A cancellation fee of $100 applies if an appointment is not cancelled at least one business day prior to the scheduled time.

Submitting a booking request does not guarantee an appointment. We will confirm your booking by email or phone.

Our standard session fee is $240 per session. Medicare rebates are available for eligible clients with a valid Mental Health Treatment Plan (MHTP) from a GP, paediatrician or psychiatrist. NDIS funding is accepted for plan-managed and self-managed participants.

Fees are subject to change.

All content on this website — including text, images, logos, and design — is the property of Vivid Minds Psychology or its licensors and is protected by Australian copyright law. You may not reproduce, distribute, or use any content from this website without our prior written permission.

This website may contain links to third-party websites such as Halaxy for appointment bookings. These links are provided for convenience only. We do not endorse or take responsibility for the content, privacy practices, or accuracy of any third-party website. Your use of linked websites is at your own risk.

To the extent permitted by law, Vivid Minds Psychology excludes all liability for any loss or damage arising from your use of this website or reliance on its content. This includes direct, indirect, incidental, or consequential loss.

Nothing in these terms limits any rights you may have under the Australian Consumer Law or other non-excludable statutory protections.

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for full details.

We may update these Terms of Use from time to time. The current version will always be available on this page. Continued use of the website after any changes constitutes your acceptance of the updated terms.

These terms are governed by the laws of Queensland, Australia. Any disputes arising from your use of this website will be subject to the exclusive jurisdiction of the courts of Queensland.

If you have any questions about these Terms of Use, please contact us at [email protected] or by phone on 0450 657 946.